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What You Agree to When You Use TKBazzi

Using TKBazzi means you accept the terms set out on this page. Access to our platform, including deposits via bKash, Nagad, or Rocket, is subject to your local law and the eligible regions we serve — check that you qualify before opening an account.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredPolicy updated without noticeBangladesh-region terms
TKBazzi What You Agree to When You Use TKBazzi
HOW WE HANDLE DATA

Account Security and Data Practices

We take the security of your account and personal data seriously. Here is how we manage the key areas that affect you as an account holder.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable law. You may request a summary of what we hold.

Cookie Use

Our platform uses cookies to keep your session active and to remember your wallet preference — bKash, Nagad, or Rocket — between visits. You can manage cookies in your browser settings.

Account Security

Your account is protected by password and OTP verification on login. If you notice unusual activity, contact support immediately and we will review your access log.

Data Requests

To request access to, correction of, or deletion of your personal data, contact us via email with your account details. We will respond within a reasonable timeframe under applicable law.

LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about these terms, your account status, or how a specific policy applies to your wallet or region, our support team can help. Reach out through any of the channels below and we will respond with the relevant policy detail.

Live Chat Open the chat window from any page in the lobby. Available for account and policy questions during our standard support hours.
Email Support Send your legal or account query to our support address. Include your registered account details so we can locate your record quickly.
Help Centre Our help pages cover account eligibility, wallet terms, and regional access conditions. Check there first for common policy questions.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms apply to accounts in Bangladesh.

Account access depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using this platform is permitted where you are located.

If your account is suspended, any verified balance held at the time will be reviewed under our terms. Contact support with your wallet details to begin the process.

Yes. We may update our legal terms at any time. Continued use of the platform after a change is posted means you accept the updated version. Check this page periodically.

Email our support team from your registered address and include your account ID. We will identify what data we hold and respond in line with applicable law in your region.

Disputes are handled according to the terms set out in our policy and the law applicable to eligible regions. If a clause conflicts with local law, it is read down to the minimum required extent.

Contact support via live chat or email and request account closure. We will confirm the request, process any eligible balance, and retain records as required by applicable law.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.